Terms of Use
Welcome to BSB Explore. By accessing our website and using our services, you agree to these Terms of Use. Please read them carefully.
Acceptance of Terms
By accessing and using the BSB Explore website and contracting our services, you agree to comply with these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
Services
BSB Explore offers executive transportation services, including airport transfers, city tours, corporate transportation, and armored vehicles. Service availability is subject to prior confirmation.
Our commitment:
- Provide high-quality, punctual, and safe transportation
- Maintain clean and well-maintained vehicles
- Ensure professional and courteous drivers
- Respect the agreed schedule
Client's commitment:
- Provide accurate information when booking
- Be ready at the agreed time and location
- Respect our vehicles and staff
- Make payment as agreed
Reservations and Cancellations
Reservations': All reservations are subject to availability and confirmation. We recommend that reservations be made at least 24 hours in advance.
Cancellations': Cancellation policy:
- Cancellations more than 24 hours in advance: full refund
- Cancellations between 12 and 24 hours in advance: 50% charge
- Cancellations less than 12 hours in advance: full charge
In case of force majeure events (such as natural disasters, strikes, or other circumstances beyond our control), we reserve the right to cancel or reschedule services without penalty. In such cases, we will offer rescheduling or a full refund at the client's discretion.
Payments
We accept payments via credit card, bank transfer, and PIX. For corporate contracts, we offer monthly billing options subject to prior analysis and approval.
Prices are subject to change without notice, but confirmed reservations will honor the price agreed upon at the time of booking. Additional charges may apply for waiting time, route changes, or additional services requested during the service.
Intellectual Property
All content available on our website, including texts, graphics, logos, icons, images, audio clips, digital downloads, and data compilations, is the property of BSB Explore or its content suppliers and is protected by Brazilian and international intellectual property laws.
The reproduction, distribution, display, or transmission of the content is strictly prohibited without the express written permission of BSB Explore.
Limitation of Liability
BSB Explore strives to provide high-quality services, but cannot guarantee that:
- The service will be uninterrupted or error-free
- Defects will be corrected
- The website or server is free of viruses or other harmful components
BSB Explore shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, except in cases of gross negligence or willful misconduct.
Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will take effect immediately upon posting on our website. Continued use of our services after such changes constitutes your acceptance of the new Terms of Use.
Applicable Law
These Terms of Use are governed by the laws of the Federative Republic of Brazil. Any dispute arising from these terms will be resolved in the courts of Brasília, Federal District.
Contact
If you have questions about these Terms of Use, please contact us:
Email: contato@bsbexplore.com.br
Phone: +55 (61) 99970-9900
Address: Brasília, DF - Brazil
Last updated: August 15, 2025